Professional Experience
Chief Operations Officer - Alpine Dermatology Clinics (Multi-Clinic) May 2020 - Current
- Orchestrate the strategic planning, development, and successful launch of new clinic locations
- Manage end-to-end operational activities, including business development, budgeting, cost optimization, revenue cycle management, P&L oversight, and negotiating procurement and lease agreements
- Cultivate a culture of success and collaboration by empowering a team of healthcare providers to effectively manage their practice locations and oversee support staff
Group Administrator - Alpine Dermatology Clinics (Multi-Clinic) Nov 2016 - May 2020
- Developed and implemented business development strategy, resulting in a 36% increase in patient retention
- Led revenue growth initiatives, achieving a 48% increase in overall revenue for the organization
- Recruited and developed new healthcare providers to support the expansion of additional clinic locations
.png/:/cr=t:0%25,l:0%25,w:100%25,h:100%25/rs=w:600,cg:true){kind=logo}
Clinic Administrator - Community Care Pocatello Sept 2012 - Nov 2016
- Developed and executed strategies that drove a 44% increase in annual revenue over four years, leading to the successful sale of the clinic to a local hospital group
- Oversaw the revenue cycle for the clinic, reducing average Accounts Receivable days by 25% through process improvements and strategic management
Medical Practices Intern - Portneuf Medical Center May 2012 - Aug 2012
- Created and formalized standard operating procedures and best practices for the Billing Department to ensure consistency and efficiency
- Authored a comprehensive 100+ page manual, documenting and streamlining all roles and processes within the Billing Department for improved clarity and efficiency
Investment Professional - The Vanguard Group June 2010 - July 2011
- Provided investment guidance to multi-million dollar account holders
- Led team in purchasing process for equipment to streamline procedures